FAQ
Here you will find answers to questions you might have about receiving your gift card after purchase and what types of purchases cannot be made using gift cards.
Gift cards
Our gift cards are digital/electronic only.
You will receive an email from us with a code to be used when redeeming the card. You can also add a recipient email and personal message and schedule a time for delivery when purchasing.
Yes, a gift card can be used for more than one purchase provided there is a balance remaining on the card.
Yes, more than one gift card can be redeemed during checkout.
No, you cannot use a gift card to buy another gift card.
No. Our services, such as restorations, conservations, appraisals, clay models, and molds, are excluded.
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Yes, gift cards are a form of payment.
Yes, we can use the gift card redemption code you supply us with to create an order for you. The order confirmation can be emailed or mailed to you if you would like a receipt.
No, you cannot reload a gift card.
You can check your balance on the gift card page which is found in your order confirmation email, or you can contact us and we can check the balance and send the information to you.
We can replace the redemption code that was emailed to you when you purchased your gift card if you cannot locate the email with the code. Only the purchaser can be emailed the code as gift cards are considered cash.
No, gift cards cannot be returned or refunded.
No, Caproni Collection gift cards do not expire.
You can read them here.