FAQ

Here you will find answers to questions you might have from ways to purchase, to choosing a patina, to taxes and discounts.

PURCHASING

You can order online or by email or phone.

Online: Visit www.capronicollection.com

Phone: Call 781-933-2455 Monday-Friday from 9:30 AM - 4:30 PM EST

Email: contact@capronicollection.com. You can also download our PDF order form.

It is best to contact us directly to place your order using a purchase order. Note that educational institutions receive our 10% school discount which needs to be manually applied.

Visit the Patina Options page or contact us with questions. Each and every piece is custom finished; a slight variation in color from order to order is to be expected.

Please be sure to specify finish/patina when ordering. When ordering online, you will select the patina before adding the item to your cart. Select an option from the “Patina” section above the quantity selection tool.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure. Learn more about our store's safe checkout experience (powered by Shopify) here.

We accept payments from major credit card companies including Visa, Mastercard, Discover, and American Express as well as PayPal. If ordering by phone, fax, or email or in person, we also accept cash or checks.

You can read our Terms of Service here. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

For all Massachusetts sales we charge 6.25%. For all other states please inquire.

All orders must be prepaid except for those with an official purchase order in which case Terms are Net 30. Purchase orders may be submitted by educational institutions, municipalities, and like institutions.

Yes, there is a 10% discount with an official school purchase order and Tax ID number. Please contact us to place your order.

Please contact us directly for this information.

We do not sell wholesale at this time.

Our entire catalog is online. We do not have a printed catalog.

Yes, however selection is limited to what is on hand. These casts are usually discounted from 20-50%, not including shipping if applicable, depending on the cast and its condition. Please contact us to see what might be available.